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Guide for companiesStaff

Planning events at a company

Set up the event, invite the couple, and stay in control of the seating.

Who it's for: You work at an event company and were added as staff.

Step by step

  1. Step 1 of 10

    Accept your staff invite

    Your company adds you as staff and sends you an invite link. Open it, confirm your mobile number and choose a password.

    Sign in to the app with your mobile number and password.

    What you'll see
  2. Step 2 of 10

    See all your company's events

    Your events shows every event of your company, grouped under its name, each with a STAFF chip.

    When PreSeated has switched on event creation, a company card at the top shows the credit balance and a New event button.

    What you'll see
  3. Step 3 of 10

    Create an event

    Tap New event, fill in the details, the Seating type and Guests (pax). Check the PRICE box, then tap Create · pay.

    It's paid from your company's credit straight away.

    What you'll see
  4. Step 4 of 10

    Set up the RSVP form

    Open the event and, in Event, tap Edit RSVP form. Add your questions, choose whether guests can say they can't come, and set the RSVP deadline. Tap Save.

    The ⋮ menu saves time: Start from a template, Copy from another event, or Save as a company template so every planner at your company can reuse it.

    What you'll see
  5. Step 5 of 10

    Invite the couple as hosts

    Open the event, go to Event and tap Manage Team. Look up the host's mobile number and tap Add as host. Add their partner the same way as a co-host.

    Add helpers for the door with Add as helper. Send each person the invite message the app gives you.

    What you'll see
  6. Step 6 of 10

    Choose what the host can do

    In Event, tap Host permissions. Each switch turns one thing on or off for the host: guests, seats, tables, cover photo, floor plan, team, messages, event details, the RSVP form and directions links.

    A new event starts with only guests, seats, cover photo, team and directions links on. Turn on anything else the host needs, such as messages or the RSVP form.

    What you'll see
  7. Step 7 of 10

    Build the tables and floor plan

    In Seating, tap Add more tables… (or Add rows…), set the numbers and tap Create. The sheet shows how many seats are paid for, and won't create more.

    In Event, upload the FLOOR PLAN so guests can find their table.

    What you'll see
  8. Step 8 of 10

    Add the directions links

    In Event, under DIRECTIONS LINKS, paste the venue's Google Maps link and Waze link, then tap Save. The Get directions button in guests' WhatsApp messages opens them.

    Hosts can change these links too while their Directions links switch is on.

    What you'll see
  9. Step 9 of 10

    Lock the seating before printing

    When the seating is final, open Host permissions and turn on Lock seating at the top. Do this before you print seat cards.

    Hosts see a banner and can't change guests, seats or the layout. They can still check guests in, and you and your staff can still change everything. Turn it off any time to unlock.

    What you'll see
  10. Step 10 of 10

    Changing an event paid by credit

    For events paid by credit, the date, the number of guests and the seating type set the price. The app shows “Paid by credit — contact PreSeated to change”.

    You can still fix the title, time and venue in Edit event.

    What you'll see

What you can and can't do

The app only shows you what your role allows, so a missing button usually means one of these.

You can

  • Open and run every event of your company
  • Create events paid by credit, when turned on
  • Set up RSVP forms and save company templates
  • Invite hosts, co-hosts and helpers
  • Choose what each host can do
  • Build tables and upload the floor plan, when turned on
  • Add the Google Maps and Waze directions links
  • Lock and unlock the seating

You can't

  • Add or remove staff

    Only the company's owners can.

  • Change the date, seating type or guest count of a credit event

    PreSeated changes them, because they set the price.

  • Set up more seats than were paid for

    Ask PreSeated to raise the headcount.

  • Turn on something PreSeated turned off for an event

    Ask PreSeated.

Good to know

Questions

Often asked

The host says a button is missing.

Check Host permissions for that event. The app only shows hosts what is switched on.

Can I invite two hosts?

Yes. Add each one with Add as host. Both see the same event and follow the same switches.

Do guests need the app?

No. They RSVP by link and get their table on WhatsApp.