Guide for companiesOwner
Running an event company
Your company account, your team and your credit, in one place.
Who it's for: You own an event company that uses PreSeated for its clients.
Step by step
Step 1 of 6
Accept your owner invite
PreSeated sets up your company account and sends you an invite. Open it, confirm your mobile number and choose a password.
Then sign in to the app with your mobile number and password.
What you'll see Step 2 of 6
Your company card
At the top of Your events is a card with your company's name, an OWNER chip and a Staff button. Below it, your company's events are grouped under its name.
When PreSeated switches on event creation for your company, the card also shows your credit balance, with New event and Credit buttons.
What you'll see Step 3 of 6
Check and top up your credit
Tap Credit to see your BALANCE and every top-up and event in History. Credit never expires.
To top up, contact PreSeated and pay by bank transfer. PreSeated adds it to your balance and sends you a receipt.
Events paid by credit use your partner rate. PreSeated issues an invoice for each one.
What you'll see Step 4 of 6
Add your staff
Tap Staff. Under Add staff, type their mobile number and full name, then tap Add as staff.
Send them the invite message the app gives you. Staff can open and run every event of your company.
What you'll see Step 5 of 6
Create an event
Tap New event. Fill in the title, date, time and venue. Choose the Seating type and the number of Guests (pax).
The PRICE box shows the price at your partner rate, and your credit before and after. Tap Create · pay to create it.
What you'll see Step 6 of 6
Run events like a planner
As the owner, you can do everything a planner can: invite the couple, set up the RSVP form, build the tables, set the Host permissions and lock the seating.
Read the planner guideWhat you'll see
What you can and can't do
The app only shows you what your role allows, so a missing button usually means one of these.
You can
- Add and remove staff
- See your credit balance and history, when event creation is on
- Create events paid by credit, when turned on
- Run every event of your company
- Set each event's host permissions, and lock the seating
You can't
Top up credit inside the app
Contact PreSeated. They add it after your payment arrives.
Change the date, seating type or guest count of an event paid by credit
They set the price. PreSeated changes them for you.
Remove the last owner
A company needs at least one owner.
Good to know
Questions
Often asked
I don't see a New event button.
Creating events in the app, and the credit that pays for them, is switched on by PreSeated. Until then, PreSeated creates events for you and your card only shows Staff.
Does credit expire?
No. Credit never expires.
Can a staff member see our credit?
Yes, once event creation is on: staff see the company card with the balance. Only owners can add or remove staff.
How do I get a receipt for a top-up?
PreSeated sends you one when they add the payment to your balance.